● OPS STATUS: BUILD PHASE 13 AGENTS DESIGNED 1 DEPLOYED 3 AWAITING IAN 42 KNOWLEDGE FILES 0 / 100 DRIVERS SAT MAY 09 2026

LIVE OS STATUS

What we built. What you need to do. What ships by Wednesday.

13

Agents Designed

42

Memory Files

3

Drafts Awaiting You

90%

Knowledge Captured

🔧 Operational Tools — Built and Ready

▶ DRIVER INTAKE FORM

Send this link to driver #1 the moment Thomas names them

8 sections, ~15 min. Auto-emails Ian on submit. All 8 SOP phases trigger from this form.

▶ COMPOSE / SEND

Email / SMS / WhatsApp — 9 Pulse templates ready

Tier 1 voice templates, quick-contact chips, real send via Resend/Twilio (when keys plugged in).

⚡ Pending Your Action (these unblock everything)

1. Send the Thomas Robinson buy-in email

Tap → opens Compose pre-filled with Thomas's email + warm follow-up template. Personalize, hit Send. Triggers driver #1 nomination.

2. Review Pulse v0.1 test draft

Tap → opens Gmail Drafts. Find "PULSE TEST DRAFT v0.1 — Wyman Gordon May 5". Reply ✅ / 🔄 edits / ❌ + why. Calibrates Pulse for real broker traffic.

3. Review Iris Morning Brief v0.1 format

Tap → opens Gmail Drafts. Find "IRIS MORNING BRIEF v0.1 — sample format". Tell me sections to add/cut.

4. Compose a message (broker / driver / customer)

Tap → opens Compose. Pick channel (Email / SMS / WhatsApp), pick template, pick recipient, hit Send. Goes through approval queue by default.

★ North Star — When We Know This Works

100 Drivers × $5,000/wk Line Haul × 10% to LGL

= $50,000/wk weekly recurring · $2.6M annualized · Drivers see value AND become more efficient

0 / 100

Drivers Onboarded

$0 / $5K

Avg Driver Line Haul

DAY 0

Validation Clock

🤖 The Agent Fleet — 13 Specialists

PULSE

TEST DRAFT LIVE

Broker comms + proactive ETA/exception alerts. The SW-collapse guardrail.

⏳ Awaiting your v0.1 feedback to calibrate

IRIS

SAMPLE LIVE

Deep-dive learning, morning brief, weekly mentor brief, dossier maintenance.

⏳ First real brief tomorrow 7 AM after your format feedback

CODY

DESIGNED

Quote gating + hazmat compliance enforcement. 6 clarification questions, 8 compliance gates.

⏳ Wires in when first real quote request arrives

RITA

DESIGNED

Inbound broker email handler. Rewrites Steve's "$5200" into Juvensio-warmth.

⏳ Activates with first forwarded inbound

NASH

DESIGNED

Outbound broker outreach + relationship cadence. Pete-Johnston-pattern follow-ups.

⏳ Activates when Iris flags dormant contact

COMPASS

DESIGNED

Driver-aligned lane matcher. Routes loads that fit driver LIFE, not just endorsements.

⏳ Activates with driver #1 intake form

MARSHAL

DESIGNED

Detention, demurrage, claims, accessorials. 2-strike escalation pattern.

⏳ Activates with first dispatched load

LEDGER

DESIGNED

Driver goals, coaching, pay tracking, 110%-pullback burnout rule.

⏳ Activates with driver #1 onboarded

SCOUT

EXT. BLOCKED

Load hunter via sanctioned APIs only. Never scrapes (FreightGuard kill-shot).

🔒 DAT API approval: 4-8 weeks for hazmat carriers

HAL

EXT. BLOCKED

SMS for drivers + dispatchers. A2P 10DLC compliant, Yogi-pattern.

🔒 A2P 10DLC approval: 3-5 weeks

VERA

EXT. BLOCKED

Voice/phone agent — ElevenLabs clone running on Vapi/Twilio.

🔒 Voice clone training + disclosure decision pending

CONDUCTOR

DESIGNED

OVERSIGHT 1 — routes every inbound to ONE primary agent. Prevents overlap.

⏳ Activates when 2+ specialists are live

AUDITOR

DESIGNED

OVERSIGHT 2 — reviews every outbound for voice tier, contradictions, PII, drift.

⏳ Activates when 2+ specialists are live

🚛 Driver Pipeline — 11 Stages

1

Lead

2

Form Sent

3

Form Returned

4

Vetting

5

Contracting

6

Equipment

7

First Load

8

Week 1

9

30-Day

10

90-Day

11

Active

No drivers in pipeline yet. Pipeline activates with Thomas's driver #1 nomination.
Founding-3 doctrine: forgiving early adopters, Ian personally involved through 90-day validation.

📅 Ship Timeline — Monday Target / Wednesday Hard Deadline

Today

Sat 5/9

Memory locked, Pulse + Iris drafts in Gmail, Thomas draft ready, dashboard built (this)

Tomorrow

Sun 5/10

You send Thomas, give Pulse + Iris feedback, convert form to PDF

Ship Target

Mon 5/11

Thomas names driver #1, intake PDF sent, Pulse handles first real broker, Iris brief #1 real

Calibrate

Tue 5/12

Driver form returns, Cody vetting, dashboard card live, Pulse draft volume scales

Hard Deadline

Wed 5/13

Driver #1 dispatched on first load. Marshal opens accessorial tracking. Operationally live.

🧠 Knowledge Base — 42 Files Loaded Into Every Agent

IdentityCharacter master · Full identity · Voice splits

North Star100 drivers × $5K/wk × 10% commission

2016 Voice TemplatesReal phrases extracted from Sherwin archive

Outreach PlaybookPlant-manager cadence, cold/warm modes

Crisis CommFirst-5-min response patterns

Driver PhilosophyThe 15-hour-day insight permanent

Driver SOP8 phases lead → 90-day validation

Customer SOP7 phases prospect → quarterly

Case Study Framework4 pillars for licensing later

Operational WorkflowLandstar shift, TMS, team aliases

Relationship LeveragePete-Johnston-Elizabeth-40th pattern

Peak Period Baseline2019-2020 healthy ops + team

Key ContactsCustomers, brokers, internal team voices

Pipeline + Dashboard11 stages, empathy_markers table

Sherwin Collapse StoryThe failure mode agents prevent

Strategic RiskCustomer concentration KPI

➡️ Concrete Next Move

Open your Gmail Drafts. Send the Thomas buy-in email. Personalize the opener if it doesn't sound like you. Once Thomas replies with driver #1, the rest of the system activates in sequence — Cody runs vetting, Compass matches the first load, Pulse handles broker comms, Marshal claims the accessorials, Ledger sends the Friday recap.

The whole system is loaded, primed, and waiting on ONE human action: the Thomas email sent today. Everything downstream cascades from there.